When you order a background check and/or drug screen for a candidate, the candidate will need to give their consent to initiate the services. If a drug screen is ordered either with or without other services, the candidate will be able to electronically choose the facility they would like to go to in order to complete the sample process.
In this article we will cover:
- Account Setup
- Electronic Consent
- Personal Information
- Authorization Form
- Related Topics
Once a background check or drug screen is ordered, the candidate will receive an email from firstname.lastname@example.org. The email will contain a link to create a username and password with our vendor, Accurate Background, to provide consent.
The candidate's username will be their email address and cannot be changed. They will also need to create a password that meets the following criteria:
- Password must contain at least 8 characters.
- Must contain at least 1 uppercase character.
- Must contain at least 1 lowercase character.
- Must contain at least 1 number.
- Must contain at least 1 special character (%,^,*,?).
- Must not have more than 2 repeated characters.
Once the candidate has logged into the system, they will be presented with the name of the prospective employer that has ordered the background check request. They will click 'Get Started' to begin.
Your candidate will now see a list of all required tasks they will need to complete.
The first step in the process is the review of Electronic Consent. This eConsent is presented to the candidate to read through and must be agreed upon in order to proceed with completing the process electronically. If for any reason the candidate chooses to not agree and declines the eConsent, the background check will cancel out completely. In the event this happens, you will be notified via email.
After the candidate enters their address, they will be prompted to enter their applicable identification types.
Next, the candidate will be presented with the Disclosure form. They will then sign with their mouse on a desktop or finger on a mobile dive, and click 'I Agree and Continue' to move forward.