Please note: This article currently reflects the Selection Manager experience and will be updated on 6/9 to incorporate the new candidate pipeline being rolled out to customers. To review the candidate pipeline and how to process candidates through the stages, click here.
The Hireology and WellSky Personal Care, formerly known as ClearCare, integration reduces friction by securely transferring applicant data from Hireology to WellSky. With this integration, you can convert a candidate to an employee in real-time of them being hired.
In this article we will cover:
- Requirements to Activate the WellSky integration
- How to Activate the Integration
- How the Integration Works
- Access New Hire Data in WellSky
- Support Options
- Related Topics
Requirements to Activate the WellSky integration
A Hireology customer needs to have an active WellSky account.
How to Activate the Integration
Contact your WellSky representative to let them know that you are interested in setting up the integration with your Hireology account. WellSky will enable the integration on their side.
Select "Management" from the left navigation and then select "Integrations Marketplace"
"Connected Integrations" will be shown at the top of the marketplace, all other integrations options will be available below.
Select "Request Access"
You will then see a modal that shares that you need will need your specific Agency ID(s) in hand. Select "Request Access" and a member of our customer success team will be in touch to gather the required information and complete the integrations set up.
To find your Agency ID: This can be accessed in WellSky using the 'Power Tools' feature. However, WellSky Super Admins are the only users able to retrieve the Agency ID. Select "learn more" on the Hireology integration listing in Power tools.
The super admin will go through the steps to retrieve their Agency ID from Power Tools.
Verify information and select "Review and Sign Contract"
Sign the Docusign shown.
Select "get my WellSky ID"
Note the Agency ID and select 'Finish'.
Once connection is confirmed with your Hireology Customer Success Team, you will see the integration available in your Settings! Click 'Management', then select 'Integrations. Select 'WellSky (formerly ClearCare)' from the available integrations. Note: WellSky was previously called ClearCare.
How the Integration Works
Once enabled, the Hireology and WellSky integration will securely transfer new applicant data from Hireology to WellSky automatically. When a caregiver applies to the open role in Hireology, they will be automatically sent the WellSky Quick Apply applicant profile to begin filling out.
In addition to appearing in Hireology, the following fields will be transferred to WellSky:
-
- Applied Date and Time
- First and Last Name
- Phone
- Street Address
- City, State, and Zip
- Country
Access New Hire Data in WellSky
From the WellSky homepage (the default landing page upon login), click on 'Caregivers' and then 'Applicants.'
From the 'Caregivers' tab, review applicant data and synced fields in the list view.
With the caregiver record created, from the WellSky system, managers can seamlessly send open shift opportunities to one or multiple caregivers.
Support Options
Contact your Hireology Customer Success Manager or support@hireology.com. For all post-setup inquiries for WellSky, please email support@wellsky.com.
Related Topics
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