Interview guides are a set of preconfigured, customizable questions that help create a consistent interview experience. They help ensure hiring managers ask candidates the same core questions, making it easier to evaluate candidates consistently throughout the hiring process.
You can customize an interview guide by adding, editing, or removing questions to fit your organization's interview process. Every account also includes preconfigured interview guides to help you get started.
In this article we will cover:
- What is an Impressions Interview?
- What is an Elements Interview?
- Custom Interview Templates
- Starting an Interview & Printing an Interview
- Using the Interview Guide
- Taking Interview Notes
- Scoring an Interview
- Additional Resources
What is an Impressions Interview?
The Impressions interview is commonly referred to as a phone screen. This interview is often used to determine if a second interview is necessary. You can select the Impressions Interview as part of the Hiring Steps when opening a job.
What is an Elements Interview?
The Elements interview is more of a behavioral-based interview. This interview is often used after a phone screen to further assess if the candidate is the best fit for the position. You can select the Elements Interview as part of the Hiring Steps when opening a job.
Custom Interview Templates
Custom interview guides allow you to create an interview guide tailored to your organization’s hiring process. When configuring Hiring Steps, you can create a custom interview template, give it a name, and add the questions you’d like interviewers to ask.
Once created, the custom interview can be added as a Hiring Step and used to guide interviewers through a consistent set of questions for that stage of the hiring process.
Starting an Interview & Printing an Interview
After a candidate has been advanced to in-progress, you can schedule an interview. Once the interview is scheduled, you can begin the interview by locating the candidate with whom you will be conducting the interview.
Navigate to the 'Jobs' tab and then click into the role that you are interviewing for.
Select the candidate for whom you are looking to conduct the interview.
Click 'Start Interview' or select 'Download' if you would like to print and take notes on the conversation by hand.
Using the Interview Guide
The Interview Guide tab displays the questions included in the interview guide for that Hiring Step.
Questions are presented one at a time, allowing you to focus on the current question while interviewing the candidate. Use the navigation controls to move between questions. You can also view the full list of questions and see which questions have already been scored or skipped.
Your progress is displayed as you work through the guide, making it easy to see how many questions still need to be completed.
At any point during the interview, select the Resume tab to reference the candidate's resume, then return to the Interview Guide to continue where you left off.
Taking Interview Notes
You can record notes while working through the Interview Guide. Notes are saved as you type and are visible to the hiring team.
Use notes to capture additional context about the candidate's response before assigning a score.
Additional interview notes can also be added to the candidate's interview details outside of the individual interview questions.
Scoring an Interview
Score each question based on the candidate's response.
As you work through the Interview Guide, select the score that best represents the candidate's response:
- 1 star — Poor
- 2 stars — Below expectations
- 3 stars — Meets expectations
- 4 stars — Above expectations
- 5 stars — Excellent
You can also leave a note on each question to capture additional context about the candidate’s response or explain the reasoning behind your score.
If a question wasn't asked or shouldn't be included in the candidate's evaluation, skip the question instead of assigning a score.
Tip: For a consistent interview process, candidates should generally be evaluated using the same questions. If your team chooses to skip a question, consider handling that question consistently across candidates interviewing for the same role.
You can move backward or forward through the guide at any time to review your notes or update a score before submitting the scorecard.
After you have scored the interview, click the 'Submit Scorecard' button to generate the candidate's total interview score.
Interview scores will indicate if the candidate is a Low Risk, Moderate Risk, or High Risk hire. You will also see a visual representation of where the candidate falls on the scoring spectrum.
Note the overall score and risk category.
Comments
0 comments
Please sign in to leave a comment.