Interview guides are a set of preconfigured questions that you can ask when interviewing candidates. Using interview guides ensures that hiring managers are asking the same questions so all candidates go through the same interview process. There are two different types of interview guides provided in every account.
In this article we will cover:
- What is an Impressions Interview?
- What is an Elements Interview?
- Starting an Interview & Printing an Interview
- Scoring an Interview
- Additional Resources
What is an Impressions Interview
The Impressions interview is commonly referred to as a phone screen. This interview is often used to determine if a second interview is necessary. You can select the Impressions Interview as part of the Hiring Steps when opening a job.
What is an Elements Interview?
The Elements interview is more of a behavioral-based interview. This interview is often used after a phone screen to further assess if the candidate is the best fit for the position. You can select the Elements Interview as part of the Hiring Steps when opening a job.
Starting an Interview & Printing an Interview
After an Applicant has been advanced to Candidate, you can schedule an interview. Once the interview is scheduled, you can begin the interview by locating the candidate with whom you will be conducting the interview.
Navigate to the 'Jobs' tab and then click into the role that you are interviewing for.
Select the interview that you are looking to conduct.
Click 'Start Interview' or select 'Print' if you would like to take notes on the conversation by hand.
Tip: It's important to configure interview guides prior to conducting interviews. Once you start an interview, you cannot go back and edit the guide. However, you can skip a question. This tells the system to remove the question from scoring consideration. If you skip a question, we recommend skipping that question for all candidates to create consistency in your interview process.
Clicking the 'Start Interview' button will enable you to type candidate responses in the text boxes. On the left side of the page, you can toggle between Notepad and Resume. The Notepad section is for additional notes that you would like to add during or after an interview. Clicking 'Resume' will open the candidate's resume to reference as you're conducting the interview.
Scoring an Interview
All interview guides include a mechanism to score each question. For in-person interviews, we suggest waiting until the interview has been completed and the candidate has left before scoring. You can score a candidate's response as Excellent, Good, Ok, or Poor based on how well you think they responded to the question. If you did not ask a question on the guide, select 'Skip' and do not enter a score.
After you have scored the interview, click the 'Finish & Score' button to generate the candidate's total interview score.
If applicable, confirm any skipped questions.
Interview scores will indicate if the candidate is a Low Risk, Moderate Risk, or High Risk hire. You will also see a visual representation of where the candidate falls on the scoring spectrum.
Note the overall score and risk category.
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