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Sometimes things change, and you may need to cancel or reschedule an interview. If none of the times you've offered work for the candidate, they can select "I’m not available within the options provided" on the interview invite. The Interviewer will get an email notifying them of this and can cancel the interview and offer new timeslots. 

In this article we will cover: 

• Canceling an Interview
• Rescheduling an Interview
• Related Topics

Canceling an Interview

To cancel an interview, locate the candidate with whom the interview is scheduled. You can do this by navigating to the job the interview is for.

Rescheduling an Interview

To reschedule an interview, you must first cancel the existing interview. 

Open the candidate pipeline and select In Progress. Select the candidate.

Choose One-on-One or Panel.

Choose Send a Scheduling Link or Schedule Manually.

Set the interview details: Choose a duration: 15, 30, 45, or 60 minutes; 1.5 hours; or 2 hours. Choose Phone, In Person, or Video.

Select the Interview Owner. For a panel, select the other interviewers.

The Interview Owner is the primary interviewer. For panel interviews, mark each additional interviewer as:

• Required: Their availability is checked with the Interview Owner’s.
• Optional: They receive the calendar invitation, but their availability is not checked.

Send a scheduling link

Choose Use default availability or Set custom availability.

• Use default availability: Use the Interview Owner’s profile settings.

• Set custom availability: Choose dates and times for this request.

Review Candidate Notification. Choose from the options shown, or leave them unselected if you do not want to notify the candidate.

To edit an email, select a template and update the subject or message.

Select Send Scheduling Link.

The candidate gets a unique link and chooses an available time. The link expires after 14 days. Availability updates after you send the link. If a new calendar event blocks a time, that time is no longer offered. If you send links to multiple candidates, times are booked first come, first served.

Schedule manually

Choose one option:

• Send a confirmed time: Select a date and time you have already agreed on with the candidate.
• Send several times: Select dates and times for the candidate to choose from. The interview is confirmed when the candidate picks a time.

Hireology hides times that conflict with interviews already scheduled in Hireology. To see those times, select Show all times, including conflicts. For panel interviews, Hireology checks the Interview Owner and Required Interviewers. It does not check Optional Interviewers.

Manual scheduling does not check availability in external calendars. If an interviewer has a connected calendar, Hireology adds the interview to it after the interview is scheduled.

Before you send, review Candidate Notification and choose from the options shown. To edit an email, select a template and update the subject or message. Select "Send Scheduling Link" to send the interview request to the candidate.