Please note: This article currently reflects the Selection Manager experience and will be updated on 6/9 to incorporate the new candidate pipeline being rolled out to customers. To review the candidate pipeline and how to process candidates through the stages, click here.
Job comments help your team keep all communication about a job in one place. Instead of relying on emails, chats, or side conversations, you can add comments directly on a job to share updates, ask questions, and provide context. This creates a clear audit log that everyone on the hiring team can reference.
In this article we will cover:
- Why Use Job Comments
- Using @Mentions for Internal Communication
- General Comments
- Best Practices
- Related Topics
Why Use Job Comments
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Centralize communication: Keep questions, approvals, and clarifications tied directly to the job.
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Create visibility: Everyone involved can see the full context and decision history.
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Ensure accountability: Mentions are logged in the job’s activity feed for easy tracking.
- Reach the right audience: Tag a single user when you need a specific response, or tag a group when you want to loop in an entire team.
You can add comments from:
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The Job Details tab within a specific job
Using @Mentions for Internal Communication
To keep all job discussions in one place, you can now use @ mentions to tag individual users or entire groups directly in job comments. This helps your team stay aligned, creates a clear audit log of conversations, and reduces the need to communicate about jobs outside the platform.
In the comment box, type the @ symbol. A list of available users and groups in your organization will appear. Begin typing to narrow the list and select the user or group you want to tag. Users display with their full name and email address. Groups are listed alphabetically and display as a single tag (e.g., @GeneralManagers).
Post your comment, and the tagged users or groups will be notified.
Notifications for Mentions
When you @ mention a user or group:
- They’ll receive an email notification with your comment and a link back to the job.
For groups, every member of that group will receive the notification.
General Comments
Even without tagging anyone, comments are a powerful way to:
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Share context with your team (e.g., “Budget approved, moving forward with posting.”)
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Document decisions for future reference
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Keep hiring managers aligned on status changes or next steps
All comments, with or without mentions, are stored in the job’s Activity & Workflow tab, so your organization always has a complete record of communication tied to that role.
Best Practices
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Use individual mentions to assign responsibility (e.g., “@JaneSmith please review the budget details”).
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Use group mentions to provide updates to an entire team (e.g., “@RecruitingTeam this role is now approved and ready to publish”).
- Add important details (timelines, next steps, or reasoning) in your comment so the full context is saved with the job.
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