Once you have hired a candidate, you can begin collecting their Onboarding documents. If you have Onboarding included in your Hireology subscription, it just takes a few clicks to collect all of the documents necessary to get your new hire started.
Don't have Onboarding and want to learn more? Contact your Customer Success Manager or email firstname.lastname@example.org!
In this article we will cover:
Starting the Onboarding Process
Before beginning the onboarding process, you will first need to mark the candidate as Hired in your job. Next, click the 'Onboarding' tab at the top of your hiring site.
Click the arrow beside the new hire's name to expand the view, then click 'Start'.
Select the new hire's Start Date.
Choose the onboarding package you would like to enroll the new hire in, then click 'Begin Onboarding'.
Your new hire will receive an email to complete the process and fill in their information.
Resending the Onboarding Email Invitation
If a new hire has not received the email to complete their onboarding forms, there are a couple of things to check. First, ask the new hire to look in their spam or junk folder for the email from email@example.com.
If they are still unable to find the email, make sure that their email address is spelled correctly in their profile. If you have already communicated successfully with the candidate via email, then this likely is not a concern. However, if a candidate's email address was edited after sending the onboarding invitation, you will need to contact firstname.lastname@example.org so our Customer Care team can update the email address for the onboarding invitation and resend it.
You can also email Customer Care if you need to resend the onboarding email for any other reason.