Hireology uses security measures to help protect accounts, sign-ins, and uploaded documents. This article explains how to sign in with Single Sign-On (SSO), enroll in Multi-Factor Authentication (MFA), how long a session remains active, how uploaded documents are scanned, and what to do if an older password no longer autofills.
In this article we will cover:
- Using Single Sign-On (SSO)
- Enrolling in Multi-Factor Authentication (MFA)
- Login Frequency
- Document Upload Security
- Notice to Users With Passwords Created Prior to August 2023
- Related Topics
Using Single Sign-On (SSO)
Single Sign-On (SSO) lets you sign in to Hireology through another account or your company’s identity provider. SSO can simplify sign-in and user management.
Hireology supports two SSO options:
Social SSO: Sign in with an existing Google, Apple, or Microsoft account.
Company SSO: Sign in with credentials from your company’s identity provider. Hireology is compatible with SSO providers that support OAuth.
Sign in with Google
Select the Google account you want to use, then follow the on-screen prompts.
Sign in with Apple
Enter the email address associated with your Apple ID and select the arrow.
Enter your password and select the arrow again.
Enter the verification code shown on a device connected to your Apple ID.
Choose whether to trust the browser, then select Continue.
Choose whether to share your email address, then select Continue.
Sign in with Microsoft
Enter your email address, phone number, or Skype username, then follow the on-screen prompts. Select Accept when asked to allow access.
Click 'Accept' to allow access.
Verify a connected SSO account
When you connect an SSO account for the first time—or reconnect an account after unlinking it—Hireology sends a one-time verification code to your email address.
Select Send verification code.
Enter the code sent to your email.
Select Verify code to complete the connection.
If you have not enrolled in MFA, Hireology will prompt you to set it up when you sign in with SSO.
View or unlink a connected SSO account
Open your personal settings and select My Profile.
Find the Single Sign-On section to view connected accounts.
To disconnect an account, select Unlink.
If no accounts are connected, the Single Sign-On section will show that none are linked.
If no accounts are connected, it will be reflected in the Single Sign-On section.
Enrolling in Multi-Factor Authentication (MFA)
Multi-Factor Authentication (MFA) adds a verification step to sign-in. You verify your identity with a code sent by text message (SMS) or generated by an authenticator app.
MFA is required for all Hireology users as of July 8, 2025. You will be prompted to enroll when you first log in. Users whose accounts were created before July 2025 can also enroll from their profile:
Open your personal settings and select My Profile.
In Multi-Factor Enrollment, select Enroll.
Choose Authenticator App or SMS, then select Continue.
Follow the setup steps for your selected method below.
Set up MFA with an authenticator app
Install an authenticator app from the Apple App Store or Google Play Store. Hireology recommends Microsoft Authenticator, but you can use another authenticator app.
Open the authenticator app and scan the QR code shown on the Hireology MFA setup page. Scan the code from inside the authenticator app, not with your device’s camera.
Find the verification code in the authenticator app.
On the Hireology MFA setup page, select Continue.
Enter the code and select Verify.
Set up MFA with SMS
Enter the phone number where you want to receive verification texts.
Enter the verification code sent by text and select Verify code.
If the code does not arrive, select Send new code.
Select Continue to finish setup.
After you verify your phone number during setup, you will not be asked to enter it again as part of that setup process.
Verify a risky sign-in
If Hireology identifies a sign-in as risky and MFA is active, you cannot change the registered phone number during verification. The phone number is masked except for its last two digits. Select Send Verification Code and follow the prompts to continue.
Login Frequency
Hireology automatically logs you out after 24 hours of inactivity. MFA is required each time you log in.
Document Upload Security
Hireology scans uploaded documents for content and security, including malware.
Empty file: If you upload an empty file, Hireology displays an error message.
File containing malware: If a document is identified as containing malware, Hireology quarantines it and displays an error message.
Notice to Users With Passwords Created Prior to August 2023
If you use a password manager such as 1Password or LastPass, it may no longer autofill a password created before August 2023. This can happen because of security updates.
When prompted during sign-in, allow your password manager to save or update the password. If you forgot your password, use the password reset instructions.
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