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In this article we will cover:

• Mass Emailing Candidates
• Receiving & Replying to Emails
• Related Topics

Mass Emailing  Candidates

To start, navigate to the hiring stage for the job you would like to communicate from. Select "Select Multiple Candidates" 

Check the boxes next to the candidates you would like to send an email to or check the box at the top to select all candidates on the page. Once you have your group of individuals selected, click the 'Message' option from the drop-down. 

Select "Message" from the bulk action drop-down. 

Select "Send". 

Note: All applicants will be bcc'd, so they will not be made aware that it was a mass email. 

You will then see a message pop-up where you can select the type of message (email/sms), a template, or type out your message to send to the selected candidates.

Receiving & Replying to Emails

When an applicant or candidate responds to an email that was sent as part of a mass email, you will receive the response via email. Anyone else who was in the original mass email will not be included in responses from the candidate or from you / the hiring manager.

You can reply to the email to continue the conversation. Please note that the applicant or candidate's email address will be in the format of reply+31590225.31578931@capture.hireology.com rather than their actual email address. This unique email address is linked to the individual in your Hireology account so the email conversation is tracked even when communicating outside of the platform. Your own email address will be cc'd when replying.

You can also reply by logging into your Hireology account. Click the Inbox envelope icon at the top right of your account, then click on the applicant or candidate's name, and click 'Reply'.

Related Topics

• Candidate Communication - Email
• Candidate Communication - SMS (Text Messaging)
• Candidate Communication - Inbox
• Creating & Editing Email Templates