Retrieving Reference Check Results

Regardless of the minimum number of references you have requested for your candidate to enter, you will receive an email notification once the candidate has received two responses back from their references, with one of those responses being a manager.

At that time, you can choose to finalize the SkillSurvey report right from the email or log into your Hireology account to click the 'Finalize' button.

Note: If you finalize the report with outstanding references, you will be able to re-finalize if at least two additional responses have been received.

Note: If a managerial reference has responded, you are able to finalize a report without additional reference feedback. Please reach out to support@hireology.com to complete this step if interested. 

After you click the 'Finalize' button, you will see a link to view the fully interactive report on the reference check status page. Once clicked, an additional tab will open in your browser window with the results for you to review.

We do give you the option to save or print the final report, however, the results will be permanently stored in your Hireology account. The classic report look is still available if you select 'Save' or 'Print' from the main navigation of the new reporting experience. You can view them at any point after the finalization by clicking the 'View Report' button. You will also see a status update appear within the job and on your candidate's report card with their score.

Note: Reports are only stored for 12 months after being finalized. Please download a report if you need to view it beyond that timeframe.