Hireology’s Job Approvals feature helps your organization maintain control over the hiring process by ensuring that jobs go through the necessary reviews before posting. Whether you need a simple one-step signoff or a multi-step workflow with sequential approvals, you can tailor the process to your organization’s needs.
In this article we will cover:
- Job Approval Access for Users
- Using Custom Fields for Approvals
- Creating an Approval Process
- Submitting a Job for Approval
- Taking Action on Job Requests
- Tracking Statuses
- Notifications & Activity Tracking
- Related Topics
Job Approval Access for Users
In order to create, edit, or manage job approval workflows, users must be granted the "Can manage approval settings" permission or be the true account owner at the Ultimate Parent organization.
What this permission allows:
- Access to the Job Settings > Job Approvals tab
- Ability to create and edit approval workflows
- Add or remove Approvers and Publishers (users or groups)
- Turn job approvals on or off
Who can assign this permission:
- Only true account owners at the Ultimate Parent organization can grant the "Can manage approval settings" permission to other users.
* True account owners automatically have this permission and will not see it listed in their own permissions profile.
How to assign the permission:
To grant “Can manager Approvals settings”, click on 'Management' and then 'Manage Users' from the left navigation.
On the 'Users' page, select 'Edit Permissions'.
Scroll to the Individual Permission section and check the box for "Can manage approval settings". Your selection will be automatically saved
This permission can only be assigned to individual users and users must reside in the Ultimate Parent account.
Using Custom Fields for Approvals
Organizations can include Custom Fields on the Job Details Form to give Approvers and Publishers more context when reviewing a job. These fields are configurable at your Ultimate Parent Account and are passed down to all children locations. They may include items like sign-on bonus, budget amount, or other job-specific details.
Adding these fields ensures decision-makers have the information they need upfront and in one place.
Learn how to set up and manage Custom Fields →
Creating an Approval Process
NOTE: Only users with the "Can manage approval settings" permission at the Ultimate Parent level can access and configure approval workflows.
Click on 'Management' and then Job Settings from the left navigation (visible only to users with appropriate permissions)
Navigate to the Job Approvals tab.
If it is your first time creating an approval process, Click Get Started to begin. Otherwise you will see the option to 'Manage Workflows'. Select 'View' to preview the workflow and 'Edit' to make changes.
Submitter Step (Required): Control where the "Submit" button appears in the job creation flow. You can choose any of the following:
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Job Details (default)
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Job Description
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Hiring Steps
Submitters complete steps up to the configured point, then send the job to Approvers or Publishers for review.
Approver Steps (Optional, Multi-Step Available): Add up to 5 sequential approval steps. Each step can include specific users or user groups. Only one approval or decline action per step is required to move forward when reviewing a submitted job.
Adding Groups to Approval Workflows: In any step of a workflow (Approver or Publisher), you can assign a Group instead of individual users.
To add a Group: In the workflow modal, click into the search bar on the desired step. Toggle to Groups and select a Group from the list.
Groups can be added alongside specific users, and each step can contain a mix of both.
* If a Group has no active members, approval requests for that step will be routed to the account owner by default.
Need help configuring a group? Learn how to set up and manage Groups →
To create a simple workflow without approver steps, click Next on Step 1 without assigning users or groups.
Publisher Step (Required): Once your workflow is enabled, only users or groups added to this step can publish jobs. At least one Publisher must be assigned. Use the search bar to add specific users or toggle to groups. Groups must have members assigned to be valid.
Before saving: Ensure all steps have assigned users or groups, confirm the order of Approver steps, select 'Save Workflow'
Once saved, toggle Approvals on to activate the workflow for your organization.
Follow the prompts to enable job approvals
Submitting a Job for Approval
When Approvals are active, the job creation flow includes a Submit Job button based on the Submitter step settings.
Submit Options: Depending on how your workflow is configured, submitters will see the Submit Job button at one of the following steps:
- Job Details
- Job Description
- Hiring Steps
Upon submission, the job’s status becomes Pending - Submitted. The job is routed to Approvers or Publishers depending on the configured workflow.
Taking Action on Job Requests
Approvals can be completed in multiple areas for convenience:
Action Center: The “Submitted for Approval” tile will show any jobs that are awaiting action and not yet published.
Email Notifications: Approvers and Publishers receive notifications with a link to review the job. Emails reflect the current step in the approval process.
Jobs Page: Jobs in Pending (submitted, approved or declined) status will display an Approvals Tracker (e.g., 2/5 steps complete). Click View Request to review and take action.
Applicant Tab: When viewing a job in the applicants tab, a View Request button will appear if the job is in an active approval process.
Action Buttons For Approvers:
When it's your turn in the workflow, you’ll see action buttons when viewing the job request :
Approve — with optional comment field
Decline — comment required to explain why you’re declining.
Only one Approver action is needed to complete each step.
For Publishers:
When all steps are approved or a step is declined:
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Review & Publish — Edit and post the job
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Reject & Close — Close the job and provide a required comment
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Place on Hold — Leave the job in pending status with optional comments. Only visible on the Job Status & Visibility page and the status dropdown when on a specific job.
Tracking Statuses
Jobs with active workflows include enhanced status tracking:
Pending Status
- Submitted – Waiting for Approver/Publisher action
- Approved – Waiting for Publisher action
- On Hold – Request paused
- Declined – Waiting for final Publisher decision (i.e. reject & close)
- Draft – Not yet submitted
Closed Status
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Rejected – Job was closed by Publisher
Status changes appear in:
- Jobs Page filters
- Job Activity History
- Email notifications
Notifications & Activity Tracking
All key actions trigger notifications and are logged in the job’s activity feed.
Notifications include:
- Submission success (to Submitters and Hiring Team)
- Step-by-step approval progress (to Approvers)
- Job rejection or hold (to Submitters)
- Job publication (to all involved)
Activity Feed entries:
- Track approval steps completed
- Show who approved/declined with comments
- Visible to all users with access to the job
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