Once you have open roles through your Hireology account, it's important to understand how to navigate through the platform effectively, review applicant info, and communicate with both applicants and other Hireology users at your business.
In this article we will cover:
- Basic Account Navigation and Document Review
- Email Communication to Applicants
- SMS Communication
- Internal Comments
Basic Account Navigation and Document Review
There are two primary ways you can search for applicant information in your account, depending on your preference and the information you have available about the applicant. These methods include:
Both of these methods will bring you to the same applicant page, where you can then toggle through all of the available documentation for an individual - including resume, application, and cover letter. Depending on your review of that applicant, you can choose to:
Communication to Applicants/Candidates
Email communication (and utilizing the email templates in your Hireology account) is a great way to communicate with individuals who have applied to an open role. Depending on the status (applicant or candidate) of an individual, you can review how to:
In addition to email, we'd strongly recommend using our SMS feature to engage with applicants and candidates. You can also utilize mass texting to engage with more than one person at a time, and additional details regarding candidate consent to receive SMS messages can be found here.
Internal Communication
In addition to using our email and SMS features to communicate, you'll also want to stay in touch with other hiring managers and Hireology users at your organization. This will allow your team to ensure there's not duplication of work within the account, in addition to keeping your process streamlined. Our internal communication tools include:
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