All articles ← Knowledge Base Can I add my own questions to the application? Can I add other documents to a candidate's profile? Can I adjust my new applicant notifications? Can I build my own interview from scratch? Can I change my career page URL? Can I change my Onboarding process? How? Can I change the city my job profile is posted in? How? Can I delete a candidate? Can I delete comments from a candidate's record? Can I delete email templates? Can I edit the interview guides? Can I edit the Prescreen Survey? How? Can I email a candidate through my Hireology account? Can I have separate credit cards for each user? Can I integrate Hireology into my company's career page on our website? How? Can I manually add a candidate? Can I mark a candidate as 'New' after I've reviewed them? How? Can I mass email my candidates? Can I mass reject candidates? Can I move hiring steps around? Can I notify another user when I leave a comment about a candidate? Can I order testing for someone who is not in my candidate pool? Can I order testing in different languages? Can I print out the Prescreen Survey? Can I remove a candidate from 'Hired' status? Can I require my users to use a disposition code whenever a candidate is rejected? Can I resend a Prescreen survey email to a candidate? How? Can I resend Background Check emails to my candidate? Can I restrict user access for background checks? Can I schedule an interview through Hireology? How? Can I see a breakdown of all Caliper Job Families? Can I see the status of a candidate's reference check in my account? Can I see when a candidate completed the background check authorization? Can I share a candidate with someone who is not a Hireology user? How? Can I share a job on my company's social media sites? Can I still send a rejection letter to someone I've already moved to Inactive? Can I still use mass rejection if I have disposition codes turned on? Can I take notes while I'm conducting an interview? Can I tell if a candidate applied to other positions in my account? Can I tell which question(s) my candidate answered incorrectly on the Prescreen Survey? Can I update a candidate's email address? Can I use Hireology for internal openings? Can I use Hireology to schedule interviews on my own calendar? Can I view testing results within my Hireology account? Can other people receive the email status updates for SkillSurvey? Does Hireology offer disposition codes? Getting Started with Document Collection How can I best identify quality applicants? How can I invite someone to apply to my job directly? How can I reactivate my cancelled account? How can I search for candidates? How can I sort my candidates? How can I update my billing information? How do I access the data from a new hire's Onboarding? How do I add a user to my Hireology account? How do I add someone to the hiring team for a job? How do I assign a tag to a candidate? How do I begin the Onboarding process for my new hire? How do I cancel a background check order? How do I change a candidate's status? How do I change a person's User Role in my account? How do I change my timezone? How do I change the account owner? How do I change the color of the font on my widget? How do I change the contact email address at the bottom of my Job Description page? How do I change the email notifications I receive? How do I change the order in which my open jobs appear on my widget? How do I change/add my company logo? How do I check the status of a candidate's Onboarding? How do I clone a job? How do I close a job? How do I conduct an interview? How do I create a new User Type? How do I create/edit email templates? How do I customize my disposition codes? How do I customize the application? How do I delete a user from my account? How do I edit my hiring process? How do I edit my job profile? How do I edit my username/email/password? How do I enter or update a credit card for add-on purchases? How do I find all the candidates in my account who have the same tag assigned to them? How do I find an inactive candidate in a job? How do I find my open, pending, and closed jobs? How do I get my jobs seen on Google? How do I get the 'Review' tab next to my candidate's name to go away? How do I include links to my social media sites on my Job Description page? How do I know how many days are left on my job board posting? How do I know if a candidate's reference check has been completed? How do I know the date my applicant applied? How do I know when a Caliper has been completed? How do I know which job site my candidate applied from? How do I make a job cloneable? How do I make another user the hiring manager? How do I manage job-level integration settings? How do I mark a candidate as "Hired"? How do I move a candidate back from inactive status? How do I obtain the unique URL for an open job? How do I open a new job profile? How do I order a background check for a candidate that is not currently in my account? How do I order background checks? How do I order Caliper testing on my candidate? How do I order hards skills testing on my candidate? How do I order reference checks? How do I print out the interview guides? How do I remove a step from my hiring process? How do I remove a team member from a job? How do I reschedule an interview in my account? How do I resend an invited user the email to get started? How do I reset my password? How do I search for an applicant or candidate inside of a job? How do I search for applicants / candidates? How do I see my rejected candidates? How do I share my job? How do I sponsor a post to a job board? How do I turn disposition codes on/off? How do I turn Indeed Apply - On / Off? How do I turn off the Prescreen Survey? How do I update my Company Address and/or Contact Information? How do I use reference parameters for advanced source tracking? How does the Hireology SmartPost work? How to Get Your Hireology Jobs on the Indeed Organic & Sponsored Feeds How-To Video: Adding Users How-To Video: Candidate Communication Best Practices How-To Video: Creating User Permissions How-To Video: Customizing the Application How-To Video: Customizing the Interview Guides How-To Video: Customizing the PreScreen Survey How-To Video: Editing & Creating Email Templates How-To Video: Editing & Creating SMS Templates How-To Video: Editing Disposition Codes How-To Video: Editing Email Notifications How-To Video: Elements Interview How-To Video: Impressions Interview How-To Video: Insights - How is my organization overall? How-To Video: Insights - How well am I following my hiring process? How-To Video: Insights - What is my best source of my applicants? How-To Video: Insights - What is my hiring velocity? How-To Video: Internal Communication Features How-To Video: Job Description Best Practices for SEO How-To Video: Marking Candidates as Hires How-To Video: Navigating Hireology How-To Video: Opening a New Job How-To Video: Ordering a SkillSurvey How-To Video: Ordering Background Checks How-To Video: Ordering Caliper Assessments How-To Video: Ordering Skills Tests How-To Video: Promoting a Job How-To Video: Rejecting Unqualified Applicants How-To Video: Reviewing Applicants How-To Video: Scheduling Interviews How-To Video: Scoring Interviews How-To Video: Setting Up User Notifications for Assessments How-To Video: Setting Your Timezone How-To Video: Sharing Jobs How-To Video: Using Candidate Transfer How-To Video: Using Disposition Codes How-To Video: Using Onboarding I am a corporate account admin, how can I log into my location accounts? I have an open job, but I want to hide it from my career site. How do I do this? I have exceeded the number of open jobs for my account, now what? I heard Hireology automatically posts to job boards for free - is this true? I ordered a Caliper on my candidate. Now what? I ordered a SkillSurvey on my candidate. Now what? I ordered hard skills tests on my candidate. Now what? I ordered tests/assessments/checks for my candidate, what kind of email should I tell them to look out for? I posted a job and want to change who is receiving the email notifications. How do I do that? I would like background check notifications sent to multiple users. How? I'm ordering a background check for the first time, what do I need to do to get started? Insights Reporting - Understanding Benchmarks Is there a way I can track employee referrals? Is there a way to move candidates into another job in my account? Job Board Visibility Best Practices Job Setup Feature - Adding Compensation Data to Drive Greater Job Visibility Mass Texting Meeting Indeed Search Quality Standards Offer Letter Predictive Index // Hireology Integration Resend Assessment/Testing to my Candidate Reset Another User's Password Sending & Receiving Applicant Text Messages Setting up your Hireology // AxisCare Integration Setting up your Hireology // BambooHR Integration Setting up your Hireology // ClearCare Integration Setting up your Hireology // Compligo Integration Setting up your Hireology // Jobs on Facebook Integration Setting up your Hireology // MatrixCare Integration Setting up your Hireology // Paylocity Integration Setting up your Hireology // Proliant Integration Setting your Hireology // Jobs on Indeed Text Message Templates - Creating & Editing The Hireology Mobile App Getting Started Guide Upgrade/Downgrade my Hireology Account Using Checklists to Better Organize Your Hiring Process Using Dynamic Fields in Text Messages Using Text Message Templates Webinars - Additional Training What are some best practices for my career site content? What do the background check statuses mean? What do the different statuses for the Prescreen Survey mean? What do the different user permissions mean? What do the little green numbers on my ‘Applicants’ and/or ‘Candidates’ tab mean? What does "Remote position" mean? What does the 'Review' tab next to my applicant's name mean? What does the authorization email look like for a background check? What does the candidate authorization process look like for background checks? What does the drug screen epassport email look like? What does the drug screen scheduling process look like for my candidate? What happens if more references respond after I finalize? What happens when I click 'Hire'? What is the Post Hire Check-in? What job boards can I post my job to? Where can I find my billing information? Where can I find my invoices? Where can I find the candidate's resume? Where can I see the steps included in my Onboarding process? Where can I see which emails / texts I've sent to a candidate? Where do I access the information I fill out on the Post Hire survey? Which internet browsers work best with the Hireology platform? Who in my account can alter our disposition code settings? Why can't I send text messages to some of my candidates? Why did my background check order cancel out? Why do I have to select a Caliper Job Family? Why is my Job in “Pending” Status? Will a candidate see the reason why I'm no longer considering them if I use a disposition code?