All articles ← Knowledge Base A candidate needs to reschedule an interview that I schedule through Hireology, can I update the day and time? Additional User Notifications for Background Checks Authorization Process for Background Checks and Drug Screens Background Checks for Candidates Outside of Hireology Begin a Background Check Order - Company Authorization Billing Information Browsers supported by Hireology Can I add my own questions to the application? Can I add other documents to a candidate's profile? Can I build my own interview from scratch? Can I change my career page URL? Can I change my Onboarding process? How? Can I change the city my job profile is posted in? How? Can I customize any of the interviews? Can I delete a candidate? Can I delete comments from a candidate's record? Can I delete email templates? Can I edit the interview guides? Can I edit the Prescreen Survey? How? Can I email a candidate through my Hireology account? Can I integrate Hireology into my company's career page on our website? How? Can I manually add a candidate? Can I mark a candidate as 'New' after I've reviewed them? How? Can I move hiring steps around? Can I name my email template something different than what's in the subject line? Can I notify another user when I leave a comment about a candidate? Can I order testing for someone who is not in my candidate pool? Can I order testing in different languages? Can I print out the Prescreen Survey? Can I remove a candidate from 'Hired' status? Can I require my users to use a disposition code whenever a candidate is rejected? Can I resend a Prescreen survey email to a candidate? How? Can I reuse an interview for other jobs? How? Can I schedule an interview through Hireology? How? Can I see a breakdown of all Caliper Job Families? Can I see the status of a candidate's reference check in my account? Can I see when a candidate completed the authorization? Can I share a candidate with someone who is not a Hireology user? How? Can I share a job on my company's social media sites? Can I still use mass rejection if I have disposition codes turned on? Can I take notes while I'm conducting an interview? Can I tell if a candidate applied to other positions in my account? Can I tell which question(s) my candidate answered incorrectly on the Prescreen Survey? Can I use Hireology for internal openings? Can I use Hireology to schedule interviews on my own calendar? Can I view testing results within my Hireology account? Can other people receive the email status updates for SkillSurvey? Cancel a Background Check Canceled Account and Reactivation Cancelled Background Check Candidate Background Check Initial Email Candidate Traffic Sources Explanation Change my Timezone Change/Add Company Logo Does Hireology offer disposition codes? Does the candidate see when I click thumbs down, give them stars or write notes? Drug Screen Email Example Drug Screen Steps for a Candidate Email Settings - Adjust the Frequency of New Applicant Emails Find a Candidate by Name / Searching a Candidate Hireology Product Updates Hireology Training Chapter 1: Account Basics Hireology Training Chapter 2: Opening a Job Hireology Training Chapter 3: Applicant Review Hireology Training Chapter 4: Your Hiring Process, Scheduling & Conducting Interviews Hireology Training Chapter 5: Using Your Verification Tools Hireology Training Chapter 6: Making the Hire How can I invite someone to apply to my job directly? How can I search for candidates? How can I sort my candidates? How do I access the data from a new hire's Onboarding? How do I add a user to my Hireology account? How do I add someone to the hiring team for a job? How do I assign a tag to a candidate? How do I begin the Onboarding process for my new hire? How do I change a candidate's status? How do I change a candidate's status? How do I change a person's User Role in my account? How do I change the account owner? How do I change the color of the font on my widget? How do I change the contact email address at the bottom of my Career Page? How do I change the email notifications I receive? How do I change the order in which my open jobs appear on my career site? How do I check the status of a candidate's Onboarding? How do I clone a job? How do I close a job? How do I conduct an interview? How do I create a new hiring process? How do I create a new User Type? How do I create/edit email templates? How do I customize my disposition codes? How do I customize the application? How do I delete a user from my account? How do I edit my hiring process? How do I edit my job profile? How do I edit my username/email/password? How do I find all the candidates in my account who have the same tag assigned to them? How do I find an inactive candidate in a job? How do I find my open, pending, and closed jobs? How do I get the 'Review' tab next to my candidate's name to go away? How do I include links to my social media sites on my Career Page? How do I know how many days are left on my job board posting? How do I know if a candidate's reference check has been completed? How do I know the date my applicant applied? How do I know when a Caliper has been completed? How do I know which job site my candidate applied from? How do I make a job cloneable? How do I make another user the hiring manager? How do I move a candidate back from inactive status? How do I obtain the unique URL for an open job? How do I open a new job profile? How do I order Caliper testing on my candidate? How do I order hards skills testing on my candidate? How do I order reference checks? How do I print out the interview guides? How do I refresh my posting? How do I remove a step from my hiring process? How do I remove a team member from a job? How do I resend an invited user the email to get started? How do I search for an applicant or candidate inside of a job? How do I see if I've shared a candidate with another hiring manager? How do I see my rejected candidates? How do I share my job? How do I sponsor a post to a job board? How do I turn disposition codes on/off? How do I turn off the Prescreen Survey? How do I write my custom Welcome message to potential candidates viewing our Career page? How does the Hireology SmartPost work? How-To Video: Customizing the Application How-To Video: Customizing the Interview Guides How-To Video: Customizing the PreScreen Survey How-To Video: Customizing Your Account How-To Video: Hireology Insights How-To Video: Internal Communication Features How-To Video: Opening a New Job How-To Video: Ordering a SkillSurvey How-To Video: Ordering Background Checks How-To Video: Ordering Caliper Assessments How-To Video: Ordering Skills Tests How-To Video: Refreshing a Job How-To Video: Review of Pending Jobs How-To Video: Reviewing an Applicant How-To Video: Scheduling & Conducting Interviews How-To Video: Using Candidate Transfer How-To Video: Using Onboarding How-To Video: Using the Location Dashboard & Zoom I am a corporate account admin, how can I log into my location accounts? I have an open job, but I want to hide it from my career site. How do I do this? I have exceeded the number of open jobs for my account, now what? I heard Hireology automatically posts to job boards for free - is this true? I ordered a Caliper on my candidate. Now what? I ordered a SkillSurvey on my candidate. Now what? I ordered hard skills tests on my candidate. Now what? I ordered tests/assessments/checks for my candidate, what kind of email should I tell them to look out for? I posted a job and want to change who is receiving the email notifications. How do I do that? If I email a candidate through my account, can I see their response in my account as well? Indeed Apply - On / Off Insights Reporting - Understanding Benchmarks Invoices for Charges Is there a way to move candidates into another job in my account? Mark a Candidate as "Hired" Mass Email Candidates Mass Reject Candidates Mass Texting Order Background Checks Resend Assessment/Testing to my Candidate Resend Background Check Emails Reset Another User's Password Reset My Password Restricting Access on Users for Background Checks Sending & Receiving Applicant Text Messages Sending Rejection Letters to Inactive Candidates Separate Credit Cards for Each User Setting up your Hireology // BambooHR Integration Setting up your Hireology // Compligo Integration Text Message Templates - Creating & Editing Tracking Referrals Understanding the Status of a Background Check Update Candidate's Email Address Update Company Address and/or Contact Information Update Credit Card Information for Add-On Purchases Update my Billing Information Upgrade/Downgrade my Hireology Account Using Dynamic Fields in Text Messages Using Text Message Templates Webinars - Additional Training What do I do if I hire for the same position over an extended period of time? What do the different statuses for the Prescreen Survey mean? What do the different user permissions mean? What do the little green numbers on my ‘Applicants’ and/or ‘Candidates’ tab mean? What does "Remote position" mean? What does the 'Review' tab next to my applicant's name mean? What happens if more references respond after I finalize? What happens when I click 'Hire'? What is the Post Hire Check-in? What job boards can I post my job to? Where can I find the candidate's resume? Where can I see the steps included in my Onboarding process? Where can I see which emails I've sent to a candidate? Where do I access the information I fill out on the Post Hire survey? Who in my account can alter our disposition code settings? Why can't I send text messages to some of my candidates? Why do I have to select a Caliper Job Family? Why is my Job in “Pending” Status? Will a candidate see the reason why I'm no longer considering them if I use a disposition code?