Hireology

I would like background check notifications sent to multiple users. How?

← Background Checks
As a default, the user or hiring manager that orders a background check on a candidate will receive the notification once the services are complete. If you have other managers or users within your organization that should be notified of a background check completion, you can set them up to receive the email by adjusting their Notification setting in your Hireology account.

Please note: you have multiple accounts that a user should receive the notifications for, they will need to be added to the Notifications for all accounts individually. Only employees that are have a Hireology login can be added to these notifications.

To start, click on the 'Hi [Your Name]'' menu after you've logged into your account then select the 'Users' option from the dropdown.

Next, click on the 'Notifications' tab.

Begin typing the user's name in the search box until their name appears in the dropdown.




Click on the user's name from the dropdown menu to confirm you would like to add them to the notification list.

If at any time you would like to remove a user from the distribution list, simply click the red 'X' next to their name.





Last Updated: 4/25/2019

Background Checks

  1. Can I resend Background Check emails to my candidate?
  2. What does the candidate authorization process look like for background checks?
  3. What do the background check statuses mean?
  4. How do I order background checks?
  5. I'm ordering a background check for the first time, what do I need to do to get started?
  6. What does the authorization email look like for a background check?
  7. How do I order a background check for a candidate that is not currently in my account?
  8. What does the drug screen scheduling process look like for my candidate?
  9. Can I restrict user access for background checks?
  10. Why did my background check order cancel out?
  11. I would like background check notifications sent to multiple users. How?
  12. What does the drug screen epassport email look like?
  13. How do I cancel a background check order?
  14. Can I see when a candidate completed the background check authorization?

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