To find your disposition codes and begin the customization process, start by clicking on the User menu and select the 'Settings' option from the dropdown menu.
On the Settings page, select the 'Disposition Codes' tab to review and edit your codes or turn them on/off.
Note: In order to customize your disposition codes, they must first be turned 'on'. To find out how to turn this feature on/off in your account, click here.
Once on the Disposition Code page, you will be able to add, remove, or re-activate codes.
ADDING CODESTo add a code to your list, simply click into the 'Add Code' text box and begin typing your new code. Once you're satisfied with the verbiage, click 'Add Code'.
TURNING CODES ON & OFFIf a code is turned on, click into the check box to remove the check mark. The changes will automatically save.
If later on, you would like to add a code back into your list, all inactive codes will be available at the bottom of the page. Simply re-check the box and the code will automatically be added back into your choices.
Last Updated: 11/15/2017