What does the authorization email look like for a background check?

Once the background check order is placed, your candidate will receive the following email from our background check partner, Accurate Background:

From: customer_service@accuratebackground.com
Subject: Action Needed: Background Check Confirmation


The next step in the interview process requires your authorization for a background check and/or drug screen to be conducted on your behalf. To authorize this request, log in with the details below within 24 hours to expedite the process.

If you have any difficulties with this process, please reach out to Accurate Background at (800) 216-8024.

Please go to the following link to register [link]

Or copy and paste the link below:

Please ensure you have all information necessary to fill out the online Screening Information Form, which may include employment and education history, driver's license or other relevant information, depending on the type of checks performed.

Clicking on the link above will take you to a secure website protected by an encrypted Secure Sockets Layer (SSL). Your browser settings can affect the ability of the link to open a browser window correctly. If the link doesn't connect properly, copy and paste the URL to a new browser window to access the login page.

Thank You,
Accurate Background
Irvine, CA
Contact Us 
E-mail Customer Service 

Note: Your candidate will also receive an automated email from the Hireology system from the user who placed the order as a "heads up" to be on the look out for an email from Accurate Background.

Last Updated: 5/3/2019

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